Refund Policy

Last updated: October 2, 2026

VowVirtue provides digital wedding tools and AI-generated services that are delivered immediately after purchase.

Because digital products can be accessed and used immediately, purchases are generally non-refundable once the purchased service has been used or AI generations have been consumed.

However, we may provide a refund in cases such as:

  • Duplicate charges
  • A payment was processed incorrectly
  • A technical issue prevented access to the purchased product and we were unable to resolve it
  • A refund is required under applicable consumer protection law

We generally do not provide refunds because:

  • You changed your mind after using the service
  • You did not like an AI-generated result after generations were used
  • You forgot to use your purchased generations
  • You purchased the wrong tool but already used it

If you experience a billing or technical issue, contact us using contact form.

Please include the email address used during purchase and, if available, your transaction details.

We will review eligible refund requests as quickly as reasonably possible.

Nothing in this policy limits any consumer rights that cannot legally be excluded.